This policy applies to CW Entertainment which is owned and funded by Welwyn Hatfield Borough Council. Our operations include 3 cinema screens, a theatre, roller rink, soft play centre, coffee shop and bar and two community centres. This policy describes how we capture and use the personal information and data that we collect about visitors to our website. We want you to know exactly what kind of information we collect about you and how we use it because we are committed to protect and respect your privacy.
For additional information see the council's Privacy Notice
We collect information for the following purposes:
We do not share your information with third parties except in circumstances where we are under a duty to disclose or share your personal data in order to comply with any legal obligation or respond to a request from the government or a regulatory body, e.g. when required to perform a search on our system in cases of a missing person or murder investigation or to our software or payment card processing provider when investigating any disputed order or payment claims and discrepancies from you.
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. We strive to ensure the information we have about you is up to date. However, there are cases when you move house, in such circumstances we advise you to update your information online on the account page. Alternatively, you can contact us via email, on the phone or at the Box Office if you want us to update your data for you.
Whenever you receive any communications from us by email you will be told how to opt out. If you choose to opt out, CWE will cease sending you emails as specified.
Also, if you want data we hold about you removed from our system please email firstname.lastname@example.org and we will erase your data.
We will keep our privacy and cookies policy under regular review and post the updated policy on this page. This privacy notice was last updated on 22 May 2018
Cookies are very small text files that are stored on your computer when you visit some websites. Cookies used on our websites do NOT store any personal or sensitive data that would compromise your security (such as credit card details or passwords).
Some cookies on our sites are essential and strictly necessary to help you complete your online booking process. Others are optional. These are third parties cookies used to monitor web performance and determine the source of our online traffic and to remember settings to improve your visit. Some of them are linked to services such as 'Like' and 'Share' buttons. These cookies are not essential for the site to run. Information collected is anonymous and do not contain sensitive information.
The following cookies are used on this website:
ga, _gat, _gid,__atuvc,__atuvs, gid, ASP.NET_SessionId,af,cs,gid, inMobile, TimeCountDown, rm and crmAuth
These essential cookies are used to process your booking and ensure your shopping experience is enhanced. Most of these cookies are deleted when you checkout or close the browser. The longest lasting cookie expires 2 years after your last visit. They are cookies expressly for used when purchasing tickets and strictly necessary to render our service.
_utma, _utmb, _utmc, _utmz, 1P_JAR, APISID, HSID, NID, SAPISIS, SID, SIDCC, SSID, NID, PREF
These are optional or functional cookies used for web sessions, Google analytics and Google maps.
VISITOR_INFO1_LIVECONSENT, PREF, VISITOR_INFO1_LIVE, YSC - youtube.com
Datr, locale, dpr, fr
These cookies help with Facebook Social Plugin – embedding Facebook content. More about Facebook policy are detailed in Facebook Data Policy
_ga, _gid, ctO, external_referer, guest_id, personalization_id, syndication_guest_id and tfw_exp
_ga, loc, mus, notice_preferences, uid, uvc,xtc
These cookies are optional. They used to collect information from visitors to your website. This information does not directly identify an individual but rather designed to identify the devices used by visitors. More can be found at AddThis Privacy and Data Practices.